Schlossberg offers products based on their availability. If a product is no longer available, the customer will be duly informed. Schlossberg reserves the right to withdraw from the agreement if products are no longer available through no fault of its own.
Available products will be dispatched within five working days of receipt of the order. The estimated delivery period is a guideline. Schlossberg is not liable for delays in delivery through no fault of its own, e.g. due to acts of nature, traffic congestion, strikes, poor weather conditions, etc. and the customer is neither entitled to withdraw from their purchase agreement nor to compensation. Longer delivery periods for parcels are to be expected before public holidays (Easter, Christmas).
Where it is not possible to dispatch all items ordered within ten days following receipt of the order, a part delivery will take place. Schlossberg will take over the postage and packaging costs for part deliveries.